Notifications FAQs

Notifications FAQs

Where can I view the status of my sent Notifications?

Use Monitor Activity

Where can I reprocess Notifications?

Use Monitor Activity

How do I setup Sponsor and Payroll Notifications?

See Setup Notifications, the Other recipients email address field within Notifications can be used for Payroll contacts if needed.

Where can I see the Email Addresses for my Plan in Join?

Plan Details / Contacts tab

How do I add / change Plan contacts in iJoin / Relius for Notifications?

1.The email address for the Primary Advisor is located in iJoin in the Plan Settings / Profile tab. See Setup Plan Settings for more information.

2. The Other Plan Contacts are setup in Relius in the Contact Management System. See Setup Plan Contacts in Relius for more information.